Personal Effectiveness – Time Management Principles
Personal Effectiveness Course Duration: Half or 1 Day
Our Personal Effectiveness Course will equip Team Leaders with the skills to manage their workload effectively by working Smarter, not Harder.
Team Leaders have a lot of tasks to complete every single day. Many of these tasks can be time consuming if not handled correctly. A planned and prepared work state is always more likely to succeed.
In this session we will look at time management principles in order to become more personally effective.
This Personal Effectiveness Training is delivered by multi award winning Trainer Jacqui Turner. For 2 consecutive years Turner Corner led by Jacqui, has been awarded Best Customer Service Training Provider. She has also been named within the Top 15 Global CX Influencers in 2024.
With 30 years experience within customer service centres and 28 years Training & Coaching experience, your training needs are in very safe hands.
Personal Effectiveness Course Benefits
If your Team Leaders are struggling to manage their existing workload, which impacts the amount of quality time they spend with team members; it is likely that they are not effectively planning or recognising which tasks are Important and/or Urgent.
You may have noticed they spend more time fire-fighting, rather than being proactive. They may be struggling to say NO, or feel uncomfortable letting go of control and thereby are not delegating to their team.
When Team Leaders have attended this course they will feel relieved that they no longer have to worry about stressful days, where they are extremely busy, but feel that they haven’t achieved their objectives.
During this course you will…
- Explore what it takes to be personally effective.
- State the benefits of planning & prioritisation for you, your team and the organisation.
- Be introduced to and Practise writing SMART Objectives.
- Develop an effective approach for planning monthly, weekly and daily tasks, to ensure objectives are met.
- Be introduced to the ‘Eisenhower Matrix’ to enable the prioritissation of tasks in order of urgency and level of importance.
- Identify common time wasters that are self inflicted and inflicted upon you.
- Explain how you are going to manage interruptions and time wasters in order to overcome time management barriers.
- State the benefits of delegation and explore common reasons which may stop managers from delegating.
- Explore a 7-step approach to effective delegation.
- Learn how to facilitate effective meetings and maintain the agreed timeframe.
- Develop your own action plan towards improving your personal effectiveness.
The above is an example of typical content, however all our courses are tailored to our clients specific needs.
You choose which topics/objectives you require for your teams
Training can be delivered on site or virtually
Duration of training modules is dependant on experience of teams and identified skill gaps.
Go to our Testimonials to check out glowing reviews from our very satisfied and prestigious clients.
Contact Jacqui on 07834838521 or Email info@turnercorner.co.uk to discuss your requirements and obtain costings or book a Discovery Call using the button below:
