Situational Leadership
Situational Leadership Course Duration: Half or 1 Day
Our Situational Leadership Course is designed to help Team Leaders understand a one-style fits all approach is not the best way to support every team member.
Team members will require a different level of leadership support, dependant on the type of task and the team member’s competence and commitment.
Situational Leadership is a model created by Ken Blanchard which helps Team Leaders and Managers identify the right level support to provide their team members and thereby achieve smarter outcomes.
This Situational Ledership Course is delivered by multi award winning Trainer Jacqui Turner. For 2 consecutive years Turner Corner led by Jacqui, has been awarded Best Customer Service Training Provider. She was also awarded Welsh Contact Centre Trainer of the Year in 2014, whilst employed as the Leadership Trainer For Tesco. Jacqui has also been named within the Top 15 Global CX Influencers in 2024.
During this course you will…
- Learn the purpose and benefits of Situational Leadership.
- Explore the 3 skills of a Situational Leader ie Diagnosis, Flexibility and Partnering for Performance.
- Identify the 4 development levels of team members and assess the needs of each level.
- Practise the application of the diagnostic tool to effectively diagnose the develop levels of your team.
- Examine the differences between Directive and Supportive Leadership Behaviour
- Assess your current leadership flexibility levels and assess the impact of applying the wrong leadership approach.
- Identify the effective steps to give clear direction to a team member.
- Explore the key elements of Partnering for Performance.
- Set your next steps towards developing your Situational Leadership Skills
The above is an example of typical content, however all our courses are tailored to our clients specific needs.
You choose which topics/objectives you require for your teams
Training can be delivered on site or virtually
Duration of training modules is dependant on experience of teams and identified skill gaps.
Go to our Testimonials to check out glowing reviews from our very satisfied and prestigious clients.
Contact Jacqui on 07834838521 or Email info@turnercorner.co.uk to discuss your requirements and obtain costings or book a Discovery Call using the button below:
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Managing Difficult Conversations Training
During this managing difficult conversations training you will…
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]The above course outline provides an example of typical content, however all our courses are tailored to our clients specific needs.
The course can be delivered on site at your preferred location or virtually
Contact Jacqui via in**@*************co.uk or Tel 07834838521 to discuss your requirements and obtain costings[/vc_column_text][/vc_column][/vc_row]
