Why choose Turner Corner?
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Jacqui Turner is a proud member of the European Mentoring and Coaching Council.
The EMCC exists to develop, promote and set the expectation of best practice in mentoring and coaching across Europe and beyond.
Their vision is to be the ‘go to body’ for setting the highest quality standards in Mentoring and Coaching.
Whether you are a Manager or a workplace coach, this course will help develop your knowledge, skills and build your confidence.
MIND IF I….
This course encompasses enhanced techniques & communication skills which will equip employees with the tools to manage negative beliefs and emotions that they face on a daily basis.
A MEMORABLE AND EFFORTLESS SERVICE
For business leaders frustrated with a decline in customer satisfaction results in addition to a reduction in customer retention.
Be aware of yourself and your everyday emotion. Learn how you can be seen, understood and be heard…
Learn to approach complaints with confidence knowing your customers will believe that you understand them & will want to find the ‘right solution’ for them.
TURNING YOUR CUSTOMERS INTO BRAND AMBASSADORS
Customers’ expectations are continually increasing and ‘GOOD’ service just isn’t ‘GOOD’ enough!