Creative Thinking Course

Mighty 90 Service Mastery Programme

Creative Thinking Course Duration: Half Day

Why should you choose our creative thinking course? Imagination generates innovation which gives a business its competitive edge. The most recent neuroscience research supports the idea that creativity is fundamental to the success of any business.

The good news is that even if you don’t think of yourself as a “creative person”, creativity is a natural part of how the brain works. It’s like a muscle you can strengthen with the right tools. These aren’t skills many of us learned in school, but anyone can master them.

This Creative Thinking Training is delivered by multi award winning  Trainer Jacqui Turner. For 2 consecutive years Turner Corner led by Jacqui, has been awarded Best Customer Service Training Provider. She was also awarded Welsh Contact Centre Trainer of the Year in 2014, whilst employed as the Leadership Trainer For Tesco. Jacqui has also been named within the Top 15 Global CX Influencers in 2024.

With 30 years experience within customer service centres and 28 years Training & Coaching experience, your training needs are in very safe hands.

Who should attend?

This course is suitable for anyone in a role who is responsible for identifying the impact of current workplace processes, such as a Manager, and wants to develop their creative mind to develop new ways of working and achieve better results.

The improved results may benefit themselves, their team(s), the department and/or the organisation.

Creative Thinking Course Outline

When you have attended this creative thinking course you will walk away not just with the skills, but also the belief that you can be creative. You will start to look for opportunities to improve processes that will achieve better results and feel empowered to be innovative.

During this course you will…

  • Use creative thinking tools and techniques to help fuel the creative part of the brain and overcome creative blocks.
  • Evaluate the benefits of creativity and innovation within your business.
  • Learn how to consistently generate new ideas and new thinking which will benefit the development of any organisation.
  • Use a range of creative thinking techniques to generate ideas for workplace situations.
  • Create an Action Plan of Your Next Steps

The above is an example of typical content, however all our courses are tailored to our clients specific needs.

You choose which topics/objectives you require for your teams

Training can be delivered on site or virtually

Duration of training modules is dependant on experience of teams and identified skill gaps.

Go to our Testimonials to check out glowing reviews from our very satisfied and prestigious clients.

Contact Jacqui on 07834838521 or Email info@turnercorner.co.uk to discuss your requirements and obtain costings or book a Discovery Call using the button below: