Managing Change
Managing Change Course
Why is our managing change course important for all managers?
Whilst change is sometimes optional, it is often unavoidable/inevitable.
In order to survive and to succeed, organisations and individuals need to embrace changes.
This is why managing change training is important to every business.
This Managing Change Training is delivered by multi award winning Trainer Jacqui Turner. For 2 consecutive years Turner Corner led by Jacqui, has been awarded Best Customer Service Training Provider. She was also awarded Welsh Contact Centre Trainer of the Year in 2014, whilst employed as the Leadership Trainer For Tesco. Jacqui has also been named within the Top 15 Global CX Influencers in 2024.
Change affects every aspect of life and taking a proactive approach towards managing change is the only way to take control of the future.
It’s not unusual for employees to have a negative view of change and that may be due to changes they’ve experienced in the past, which had a negative impact on them.
However, it is important for employees to recognise that every change is different and that although there may be a period of uncertainty, it’s crucial that everyone supports each other and keeps an open mind.
It’s also vital that managers recognise the emotions that teams will experience and provide the essential support to take the team through the change cycle towards acceptance and success.
Managing Change Course benefits
When you have attended this managing change training course you will have the skills to avoid common mistakes that managers make when supporting a team through change.
When change happens in your business you will feel positive about communicating the change.
You will feel confident about what you need to do, in order to support every team member through the change; so they all get to the ‘acceptance’ stage with ease.
During this course you will…
- Identify your own attitude and the attitudes of others towards change.
- Explore 4 Types of Organisational Change and their impact.
- Review the Kubler-Ross Change curve to examine how team members may react to change.
- Explore how resistance manifests iteself amongst your team and agree ways to unblock resistance.
- Identify ways to support team members to the final stage of acceptance.
- Assess the 5 steps to communicate change effectively.
- Learn how to implement successful change and sustain a change focused climate.
- Develop an action plan for managing change going forward.
The above is an example of typical content, however all our courses are tailored to our clients specific needs.
You choose which topics/objectives you require for your teams
Training can be delivered on site or virtually
Duration of training modules is dependant on experience of teams and identified skill gaps.
Go to our Testimonials to check out glowing reviews from our very satisfied and prestigious clients.
Contact Jacqui on 07834838521 or Email info@turnercorner.co.uk to discuss your requirements and obtain costings or book a Discovery Call using the button below:
