Building Confidence and Motivation Course

Mighty 90 Service Mastery Programme

Building Confidence and Motivation Course Duration: 1 day

Why is our building confidence and motivation course is important for your teams? 

When people are more confident and motivated in work, there are many benefits that result in the workplace

• Job satisfaction improves
• Effort Increases
• Working environment improves
• Results are focused
• Drive is created
• Everyone’s full potential can be tapped

This Building Confidence & Motivation Course is delivered by multi award winning Trainer Jacqui Turner. For 2 consecutive years Turner Corner led by Jacqui, has been awarded Best Customer Service Training Provider. She was also awarded Welsh Contact Centre Trainer of the Year in 2014, whilst employed as the Leadership Trainer For Tesco. Jacqui has also been named within the Top 15 Global CX Influencers in 2024.

Building Confidence and Motivation Course Duration: 1 day

This building confidence and motivation course, will help individuals be more successful and achieve their goals, in the workplace. This is because, the more confidence they have in their own abilities, the more motivated they will be to come out of their comfort zone and stretch themselves.

Many of us will have experienced limiting beliefs about our abilities. Listening to our negative mind-talk can stop us from moving forward and achieving our goals.

Our course is delivered by Jacqui Turner who has achieved NLP Practitioner level status. She is able to help individuals manage their mind-talk and create more rational thoughts.

Course Outline

When your employees have attended this course they will have the tools and techniques to apply both in and outside the workplace, enabling them to feel more motivated.

They will feel more confident in areas where they previously felt they were not capable of achieving great results.

During this Building Confidence and Motivation course you will…

  • Learn the difference between self confidence and self-esteem and evaluate what it takes to build self-confidence.
  • Assess own level of confidence and identify steps towards creating a ‘Can do’ attitude
  • Explore effective steps which will help you build your level of self confidence.
  • Practise turning negative thoughts/beliefs in to rational thoughts and positive affirmations.
  • Learn the 3 Cs of intrinsic motivation.
  • Identify key factors which impact your motivation and agree steps to maintain and build your motivation in the workplace.
  • Develop effective techniques to manage nerves, anxiety and stress.
  • Assess your level of assertiveness and learn what it takes to be assertive.
  • Practise treasure mapping as a powerful tool to visualise your goals for greater achievement.
  • Create an action plan to build on existing skills and strengths.

The above is an example of typical content, however all our courses are tailored to our clients specific needs.

You choose which topics/objectives you require for your teams

Training can be delivered on site or virtually

Duration of training modules is dependant on experience of teams and identified skill gaps.

Go to our Testimonials to check out glowing reviews from our very satisfied and prestigious clients.

Contact Jacqui on 07834838521 or Email info@turnercorner.co.uk to discuss your requirements and obtain costings or book a Discovery Call using the button below: