Problem Solving

Course Duration: 1 Day

Problem solving is an important aspect of business life.

For individuals, the development of creative problem solving skills is a necessity, not a luxury. The most innovative people and organisations are the ones most likely to prosper. This course will show you how to start solving problems more creatively.

When you have attended this course you will walk away knowing that you have the tools to identify the root causes of problems you face at work and be confident that you will choose the most effective solution.

During this course you will…

  • Explain what problem solving is.
  • Describe the four step approach to problem solving.
  • Demonstrate the ability to identify the root causes of problems.
  • Examine problem solving tools and techniques.
  • Evaluate alternative solutions and select the best one.
  • Identify how and when problem solving techniques can be used within your role.