Problem Solving Course
Problem Solving Course
Why is our Problem Solving Course important for all managers and leaders?
Problem solving is an important aspect of business life.
For individuals, the development of creative problem solving skills is a necessity, not a luxury.
The most innovative people and organisations are the ones most likely to prosper.
This Course will show you how to start solving problems more creatively.
This Problem Solving Skills Course is delivered by multi award winning Trainer Jacqui Turner. For 2 consecutive years Turner Corner led by Jacqui, has been awarded Best Customer Service Training Provider. She was also awarded Welsh Contact Centre Trainer of the Year in 2014, whilst employed as the Leadership Trainer For Tesco. Jacqui has also been named within the Top 15 Global CX Influencers in 2024.
Who should attend?
Team Leaders and Managers who are new to the role and wish to strengthen their decision making ability and develop their approach to problem solving within the workplace.
Or
Team Leaders and Managers who simply want to brush up on their skills and apply a more creative approach.
When you have attended this course you will walk away knowing that you have the tools to identify the root causes of problems you face at work and be confident that you will choose the most effective solution.
During this problem solving course you will…
- Learn the importance of effectively problem solving in the workplace.
- Apply the four step approach to problem solving.
- Demonstrate the ability to identify the root causes of problems.
- Explore a variety of problem solving tools and techniques.
- Evaluate alternative solutions and select the most effective.
- Identify how and when problem solving techniques can be used within your role.
The above is an example of typical content, however all our courses are tailored to our clients specific needs.
You choose which topics/objectives you require for your teams
Training can be delivered on site or virtually
Duration of training modules is dependant on experience of teams and identified skill gaps.
Go to our Testimonials to check out glowing reviews from our very satisfied and prestigious clients.
Contact Jacqui on 07834838521 or Email info@turnercorner.co.uk to discuss your requirements and obtain costings or book a Discovery Call using the button below:
