Personal Impact Course
Personal Impact Course
This exciting new course is suitable for all job roles (content will be tailored), as every person in an organisation has an opportunity to cultivate a positive personal presence and impact.
Every company has values which are important to employees and customers.
However, when you ask your teams what the values mean in terms of behaviours and actions they bring to life each day, within the context of their role, is there some hesitancy whilst they think of specific examples?
If so, this is not uncommon as our non-conscious mind drives 90% of our actions each day. This means we are often on auto-pilot without necessarily thinking about the impact of our actions on others.
About The Trainer
This Personal Impact Course (tailored to your company) is delivered by multi award winning Trainer Jacqui Turner. For 2 consecutive years Turner Corner led by Jacqui, has been awarded Best Customer Service Training Provider. She has also been named within the Top 15 Global CX Influencers in 2024.
With 30 years experience within customer service centres and 28 years Training & Coaching experience, your training needs are in very safe hands.
Our Personal Impact course is delivered in modules and designed to help individuals be the very best version of themselves, so they make a strong positive impact on colleagues and customers and achieve their potential.
You choose the modules which are relevant and we will tailor the content to your business needs and employee job roles.
Personal Impact Course Modules
Personal Branding and Professional Presence: Defining and aligning your personal brand with organisational values, Developing a confident and authentic professional presence, Building credibility and influence through consistent behaviour.
Understanding the Power of Positivity: The benefits of a positive mindset and attitude, The ripple effect of positivity in the workplace, Overcoming a negative mindset and self-limiting beliefs.
Effective Communication and Interpersonal Skills: Active listening and empathetic communication, Providing constructive feedback and receiving feedback gracefully, Conflict resolution and building trust through open dialogue
Emotional Intelligence and Self-Awareness: Understanding and managing emotions, developing self-awareness and self-regulation, Practicing empathy and understanding diverse perspectives.
Continuous Growth and Development: Embracing a growth mindset and lifelong learning, setting personal and professional development goals, seeking and acting on feedback for self-improvement
The above is an example of typical content, however all our courses are tailored to our clients specific needs.
You choose which topics/objectives you require for your teams
Training can be delivered on site or virtually
Duration of training modules is dependant on experience of teams and identified skill gaps.
Go to our Testimonials to check out glowing reviews from our very satisfied and prestigious clients.
Contact Jacqui on 07834838521 or Email info@turnercorner.co.uk to discuss your requirements and obtain costings or book a Discovery Call using the button below:
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Managing Difficult Conversations Training
During this managing difficult conversations training you will…
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The course can be delivered on site at your preferred location or virtually
Contact Jacqui via in**@*************co.uk or Tel 07834838521 to discuss your requirements and obtain costings[/vc_column_text][/vc_column][/vc_row]
