Turner Corner Career Guides

A guide to building strong, trust-based relationships

Have you ever thought about how important Trust is when you are trying to build a relationship? That could be a personal relationship or relationships at work.

Perhaps you are a Leader and you have been given a new team to manage. Or you’ve been managing a team for a few months and you’re wondering why some team members respond to you positively and openly and others seem to be a little more wary of you.

If you think about people you have a great relationship with, there will be many factors contributing to why it’s so great. But I’m confident that one of the major contributors is Trust.

But what makes us trust some individuals and most definitely not trust others? Download our free guide to learn how to build a strong level of trust with your team.

How to have those uncomfortable but crucial conversations with team members

Are you a Team Leader who wants to build your skills and confidence to effectively handle difficult conversations with team members about performance and conduct?

This free guide, reveals 7 critical steps to help you have those conversations with confidence and achieve positive outcomes.

You can access our guide to learn the importance of your mindset, how to be assertive, and give feedback in the ‘right’ way.

The guide is just £3.99 and can be purchased via the link below:

Difficult Conversations Guide

Positivity Starts Here: 6 Steps To Creating A Feel-Good Mindset

Positivity Starts Here! 🌟 6 Steps to a Feel-Good Mindset – Just £3.99!

Struggling with negativity, self-doubt, or low motivation? This simple yet powerful 6-step guide will help you shift your mindset, boost positivity, and feel more in control—every single day!

Created by Award Winning Trainer Jacqui Turner

Inside, You’ll Discover:

✅ How to reframe negative thoughts and focus on what’s possible
✅ Daily habits to boost confidence, motivation, and resilience
✅ Ways to manage stress and maintain emotional balance
✅ How to practice gratitude
✅ The importance of a growth mindset
✅ Practical strategies to sustain a feel-good mindset long-term

💡 A positive mindset creates positive results—start your journey today!

🎯 Get your copy now for just £3.99 and take your first step toward a happier, more confident you! 🔗📥

Purchase Positive Mindset Guide

Once you replace negative thoughts with positive ones, you‘ll start having positive results -Willie Nelson

A guide to some useful coaching questions

Do you get bored of asking the same questions over and over again.Perhaps your Coachee is at the point where they know what you are going to ask next and they already have their answer prepared.

If this is the case, have a look through this guide, you may find some useful questions to re-energise your coaching sessions. The Questions are based around the newly created ABIDE Coaching Module, created by Jacqui Turner.

Making Smarter Choices – Coaching Activity

Have you ever been in a situation where you can’t see a clear way forward and frustration has taken over?
Or perhaps you work with a team member who seems to blame others for not achieving their desired outcomes
If either of these situations apply, then this simple coaching activity could help to bring clarity for yourself or a team member, which will lead to positive next steps. Click on the activity link.

Coaching – Plan-Do-Review

If you are a Manager or Coach in a Call Centre, I am sure you spend a large proportion of your time coaching your staff. So they feel empowered and engaged to create ideas and take ownership for finding solutions to their everyday challenges.

However, if you schedule a half an hour or hour long coaching session with a member of your team, how much time do you set aside for planning and then reviewing the coaching session?

Without effective planning, your coaching session is unlikely to be as effective as it should be. If you don’t put the time aside to review the impact of the session, how are you going to know what worked well, what didn’t and what you are going to improve on next time?

If the review process isn’t in place, the chances are you will stay within your comfort zone and repeat the same process again next time. Therefore, if something isn’t quite working for your coachee or for you;, you are unlikely to identify what needs to be changed and it may take a lot longer to start to see the individual achieving the results that you are both aiming for.

Follow the Plan-Do-Review process below and you will start to see a noticeable improvement in the quality of your coaching sessions. Click on the link to view.

Rapport Building

Do you find it difficult to build rapport with different types of customers? Or do you like to engage your customers in personal talk but they don’t seem to respond well to this type of conversation.

Perhaps you want to stick with business talk but the customer seems to want to talk to you about their recent holiday which you are finding frustrating?

If you want to understand your customers better and develop a better relationship with them – download the guide by clicking on the link.

Time Management – 7 Ways To Nail Priorities

Stop Chasing Your Tail! 🏃‍♂️⏳ Master Your Priorities & Take Back Your Time – Just £3.99!

Feeling overwhelmed with endless tasks and never enough time? This powerful guide will show you 7 proven strategies to take control of your workload, focus on what truly matters, and get more done—without working late!

Inside, You’ll Discover:

✅ How to identify and focus on high-impact tasks
✅ Simple prioritisation techniques that keep you in control
✅ Ways to eliminate distractions and time-wasters
✅ How to avoid burnout and still get everything done
✅ Smart strategies to work efficiently—without staying late

💡 For just £3.99, you’ll get practical, easy-to-apply steps to finally stay ahead of your workload!

🎯 Ready to take back control of your time? Grab your copy now! 🔗🚀

Purchase Time Management Guide

Assertiveness

Assertive behaviour is often confused with aggressive behaviour; but assertive behaviour aims at equalising the balance of power, not in “winning the battle” by putting down the other person or rendering her/him helpless.

Assertive behaviour involves expressing your legitimate rights as an individual. You have a right to express your own wants, needs, feelings, and ideas.

If you find yourself saying yes all of the time, what impact is this having on your achievements at work? Are you spending more time doing work for other people than you spend on completing your own important tasks?

If that sounds like you then download this short guide and learn how you can be more assertive and still earn respect of your colleagues. Click on the link to download.

CV Guide

This guide gives tips on how to collate information and structure your CV so that it stands out for all the right reasons. Also use this guide to avoid common mistakes.