Train the Trainer
Train The Trainer Course Duration: Dependant on level of training experience.
Our Train the Trainer Programmes can run from a 1 day refresher, through to a 5 day in-depth course for new trainers.
This Train the Trainer programme is designed for individuals new to a training role who wish to develop their knowledge and skills, enabling them to create effective and thought-provoking training courses for their future learners.
This Coaching Skills Course is delivered by multi award winning Trainer Jacqui Turner. For 2 consecutive years Turner Corner led by Jacqui, has been awarded Best Customer Service Training Provider. She was also awarded Welsh Contact Centre Trainer of the Year in 2014, whilst employed as the Leadership Trainer For Tesco. Jacqui has also been named within the Top 15 Global CX Influencers in 2024.
We also provide courses for Trainers who wish to develop their skills further, through advanced training. The course outline below provides an example programme which can include observations, feedback and mentoring support for new trainers. If you require more advanced training, then please get in touch as we will design and deliver a more bespoke programme, to meet your needs.
Our team of Trainers come from a variety of backgrounds, with considerable years experience within Training and Coaching. Jacqui Turner has 27 years training experience and is a multi award-winner. Therefore, she in an excellent position to be able to impart her knowledge and skills with individuals who are keen to move into a Trainer role and deliver 5 star sessions.
Course Benefits
When you have attended this Train the Trainer course you will feel excited about delivering your very next training programme. As you will have the skills and confidence to design and deliver an engaging and motivational session.
You will also receive a certificate of completion for your CPD File.
The individuals you train will be inspired to put their new knowledge and skills into practise, and thereby achieve a higher performance.
During this attendees will typically…
- Learn what training is and how it differs to teaching or coaching.
- Deliver a 10 minute training presentation at the start of day 1 and receive initial feedback.
- Practise writing effective learning objectives, based on learners’ needs and how to assess if the objectives have been met.
- Develop their knowledge of Brain Theory and explore how the brain learns retains and recalls information.
- Identify their own preferred learning style and explore ways to include all learning preferences within a session plan – Honey & Mumford and VAK learning styles.
- Explore the training cycle and how to apply a systematic approach to design, delivery, assessment and evaluation.
- Learn the key elements of effective course planning and design
- Practise effective questioning and listening skills to fully engage learners and prepare you for group facilitation.
- Identify effective techniques to handle challenging delegate behaviour and different personality types.
- Explore tools, such as mentimeter, and activities to engage your audience in fun and memorable ways.
- Practise giving structured feedback to learners
- Agree ways to adapt content to deliver memorable, virtual training courses.
- Re-deliver a presentation on the last day of the programme, putting into practise what they have learned and receive feedback.
- Develop an action plan for continuous development.
All attendees will receive a certificate of attendance.
We can also provide follow up support, on site, which includes trainer observations and feedback and mentoring support post-training. We highly recommend this follow-up support to ensure you achieve the highest return on your investment, and build the skills of your trainers to a very confident level.
Your employees deserve the very best learning experiences, and so working with us, will ensure your trainers deliver courses which meet learners’ needs and result in glowing testimonials.
The above is an example of typical content, however all our courses are tailored to our clients specific needs.
You choose which topics/objectives you require for your teams
Training can be delivered on site or virtually
Duration of training modules is dependant on experience of teams and identified skill gaps.
Go to our Testimonials to check out glowing reviews from our very satisfied and prestigious clients.
Contact Jacqui on 07834838521 or Email info@turnercorner.co.uk to discuss your requirements and obtain costings or book a Discovery Call using the button below:
