Did you know?
It costs five times more to attract a new customer than keep an existing one?
That only around 18% of companies focus on retention
Existing customers are 50% more likely to try new products and spend 31% more than new customers?
Increasing customer retention rates by 5% increases #profits between 25 – 95%
This is why our approach is to help companies retain customers, through the delivery of an effortless and memorable service
Your existing customers are your future advocates Let them bring you the new customers, through word of mouth recommendations and testimonials
Turner Corner Learning Solutions exists to support the development of all employees to achieve their career aspirations. We truly believe everyone should have the opportunity to achieve their potential, even if they do not initially have the belief in themselves. We want everyone who attends our courses or receives coaching to have that ‘light bulb’ moment as they realise the steps they can take which will give them the performance results they have been aiming for.
We consult with companies within a wide range of sectors, providing flexible training and coaching solutions. Our services equip employees with the knowledge and skills to ensure businesses provide an effortless service to attract more customers and create a culture of high employee engagement. We provide the highest level of expertise at a very cost effective price.
What is the business objective you want to achieve?
Can we help you get there?
Yes if you want help to:
• Increase Customer retention, by increasing Customer Satisfaction but don’t know how.
• Deliver a service which drives existing customers to recommend your company to others.
• Stand above your competitors & attract more customers.
• Develop the skills of your managers, enabling them to inspire their team to deliver a high performance
• Achieve optimum results on your training investments.
If any of the above describe your situation, imagine a short time in the future, where your employees are putting their skills into practice, and your customers are recommending your business to others.
Is that a great vision?
So why not take action now?
We are not a training provider which promotes a quick-fix approach. We understand that people development is important to businesses, and therefore you do not want a company that will deliver a 1 day course and then walk away in order to work with another Client.
Training followed by coaching has been proven to make training much more effective, in terms of staff productivity, performance and business results. It takes time for individuals to change habits which they have developed over a lifetime, and thereby post-training coaching provides individuals with the support they need to create new habits and produce optimum results.
Our Professionals are qualified Training and Coaching practitioners who develop learning support programmes with our Clients to ensure that they receive a personal and end-to-end service. We do not walk away until our Clients are satisfied their employees have been fully supported towards developing and utilising their new skills.
Turner Corner Learning Solutions is built on Values of Trust and Integrity, which are lived and breathed in everything we do.