15 Feb 2017

Are you looking for a Customer Service Course which really is different to what's currently available by other providers? Are you used to courses which focus solely on soft skills but don't really have the impact you envisaged? Are you looking for something unique which will improve your Customer Satisfaction scores? We approach Customer Service differently to other providers. Having ...

12 Feb 2017

Are you looking for a new role? Are you fed up of sending your CV to recruitment agencies and employers and not getting a response? Or have you been to an endless number of interviews and you're not achieving success? In our experience many people struggle when it comes to structuring their C.V and knowing how to make it stand out. They spend hour after hour searching through job adve...

01 Feb 2017

I came across this video recently, as I regularly follow Simon Sinek in order to watch his inspirational talks. This video really did make me think about my experiences in the workplace. I've often been in meetings and delivering training and have witnessed what Simon describes i.e. People not talking to one another and taking the time to build relationships, but engrossed in their mobil...